Terms and Conditions

Welcome to Sankra. These terms and conditions outline the rules and regulations for the use of our platform. By creating an account and using our services, you agree to be bound by this legally binding agreement. Please read them carefully before you start playing. This document governs your relationship with the online casino Sankra and ensures a fair and secure gaming environment for all our players in the United Kingdom.

General Acceptance

By registering an account with Sankra, you confirm that you have read, understood, and accepted these terms. This agreement is effective from the moment of successful registration. You also acknowledge that we operate under the regulations of a Curacao licence, which governs our operational standards. All players must be at least 18 years of age or the legal age for gambling in their jurisdiction.

Account Registration and Management

To access our real-money games, you must register a personal account. During registration, you must provide valid and accurate information, including your email address and chosen currency (GBP). It is your responsibility to keep this information up-to-date.

Key account rules include:

Each player is permitted to have only one account. The use of multiple accounts is strictly prohibited.
You are responsible for maintaining the confidentiality of your login credentials.
Before your first withdrawal, you will be required to complete a Know Your Customer (KYC) verification process. This involves submitting a valid photo ID and proof of address.

Financial Transactions: Deposits and Withdrawals

All financial transactions are secured using SSL/TLS encryption. The minimum deposit and withdrawal amount is £20. We support a range of payment methods, including Visa, Mastercard, Skrill, Neteller, and various cryptocurrencies like Bitcoin and Ethereum.

Withdrawal requests are processed from Monday to Friday. Standard withdrawal limits are set at £3,000 per week and £15,000 per month, although these may be increased for VIP players. Please note that a fee may be applied if you request a withdrawal before wagering your deposited amount at least three times.

Bonus and Promotion Rules

All promotional offers are subject to specific terms. Unless stated otherwise, our standard bonus conditions apply. The welcome package, for instance, carries a wagering requirement of 40x on both the bonus funds and any winnings from free spins. The maximum bet permitted while a bonus is active is £5. Bonuses are typically valid for 7 days from activation. Please be aware that game contributions to wagering requirements vary: Slots contribute 100%, while most table games contribute 5%, and live casino games contribute 0%.

Responsible Gambling

Sankra is committed to promoting a safe and responsible gaming environment. We provide a suite of tools to help you manage your activity, including deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion. You can access these tools within your account settings at any time. If you require further assistance or information, please see the Sankra contact us page for support resources.

Prohibited Use of the Website

Any activity deemed to be fraudulent or in violation of these terms will result in the immediate suspension of your account and forfeiture of any balances. Prohibited activities include, but are not limited to, bonus abuse, colluding with other players, using external software assistance, and exploiting any software bug or error. All games are intended for personal entertainment only.

Amendments and Governing Law

We reserve the right to amend these terms and conditions at any time. Players will be notified of any significant changes. Continued use of the platform following any such change will be considered as acceptance of the new terms. This agreement is governed by the laws of Curacao.